Latest updates

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Today, we are announcing our Corrections Engine as part of our scribe. The Corrections Engine iterates on top of our note generation pipeline to help improve the correctness of note. The engine focuses helping with three main types of corrections that we routinely see doctors make (Thank you for providing feedback through thumbs down!)

• 🧑‍⚕️ Proper Nouns like their names and last names, clinic names, etc.
• 💊 Medications, treatments and veterinary products like vaccine names, injections, food brands, etc.
• 🩺 Veterinary terminology vs layman terms like pruritus vs itchy

The engine is personalized at runtime with a user's own information like vocabulary and abbreviations they have submitted to the system as well as their name, team name, etc.

We look to gather feedback on this new engine as we continue to iterate on it. Please continue to leverage the thumbs down feature to let us know where the system could improve. We leverage that information to find trends for issues (i.e. a given word consistently gets missed) that we can use to evaluate and improve the system.

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Templates now supports section level styling. You can change specific sections to have bolding, italics, etc.

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The template builder has been revamped visually to make it easier to navigate. You can identify different sections more easily and dismiss the right hand bar to get more space for template building. We are continuing to make changes to help improve the template creation process for all of our users!

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Transcripts now include timestamps. The timestamps are clickable to allow you to jump to the place in the recording where that information is being said. No more jumping around or having to hear the entire recording!

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These timestamps can be referenced from your template if you would like to timestamp specific information like time that an injection was given or treatment was started.

Improved records recap accuracy and completeness. Specific improvements to reading tables, images and hand written notes. Updates increase latency slightly and additional optimizations in process. Maximum number of images / scanned PDF pages allowed increased from 100 to 400.

• 📃 Template Library count is growing to over 68 templates. Including new templates for a wider set of specialties and new records recap and discharge templates. More on the way!
• ‍🔗 PiMS Export button moved to improve visibility and ease of use
• 👨‍⚕️‍ Let VetRec know your specialty to improve workflows and notes

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Configure your templates to be more verbose. This allows you to control the amount of detail and information included in your notes. Particularly helpful for doctors who want every detail captured across client discussion, history and medical exam. Configurable at the template level to give you choice depending on the type of case that you are seeing. Learn more.

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📄‍🔗 Generate a records recap summary using all the medical information for a patient within your PiMS. Starting to roll out with select PiMS. Reach out to us if you would like to see this supported for your PiMS of choice.

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Skip having to download the history as a PDF and simply let VetRec pull all the information and summarize it. VetRec allows you to select what information to summarize so you can scope and only share the information you want. Combine both information from your PiMS with documents and images to get the most complete summary in seconds.

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Additional Improvements

🐶‍ Improvements to export to EzyVet. Including higher reliability, consolidation of notes that go into a single field and more fields supported.

🗑️‍ Delete recording from visit.

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Records Recap summaries can now be viewed directly from the patient's notes page. Stay in flow by not having to switch back and forth, and seeing the summary of the patient's records directly next to the notes.

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✉️‍ Improved invitation flows including pop-up to accept invites in app

🏛️‍ Admin Center rollout for large hospitals and groups (if you are managing more than one team, reach out to us!)

🎛️ Change date of visits

‍🧹 Behind the scenes clean up to improve performance and reliability

🛠️ Template builder improvements: more options to customize templates with more broad template instructions

• Provide instructions that apply to the whole template, to a whole section or to a whole sub-section. Reduce repetition and make templates management more streamlined!
• Available for all template types: medical notes, client documents and recaps.

🩺 New team member roles to further help manage teams and facilitate effective collaboration.

• Medical Director, a role for directors of hospitals and clinics. Enabled teams to assign a team admin who is also a doctor, instead of picking one or the other.

• Relief / Locum, a role for teams to manage and track relief or locum vets who work in their team.

⚡Records Recap now allows you to edit the recap after it is generated by the AI! In addition, you can highlight and perform actions like formatting and thumbs down.

🌐 Client communications now supports translation to Korean

🐾 Multi-pet appointments now support editing patient names after initial notes generation and starting multi-pet visits using "Schedule a visit"

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Introducing, VetRec support to record a single visit with multiple pets at the same! We will take care of separating out information and creating separate notes for each pet.

• ✨ A seamless experience to mark your visit as multi-pet EVERYWHERE: web, mobile and extension
• 🩺 Generate separate medical notes for each pet
• 🐾 Generate separate client documents and discharges for each pet
• 📄 Works automatically with existing templates!
• 🔗 Export notes per pet into your PIMS

Learn more about multi-pet on VetRec!

🔗 Configure ezyVet from the extension, with support now built into to the VetRec Google Chrome extension.

• If VetRec detects your template is not integration ready, VetRec will alert you to do so in the extension!
• When VetRec detects use a pre-built template with no mapping, it guides you as necessary to fix this.

⚡Records Recap Improvements: Faster recaps, smarter AI, better date recognition, and further specialized PDF support.

✨Manage visits more smoothly: navigation experience is more intuitive and deleting visits is more seamless.

📖 Custom Vocabulary management as part of user controls to enable users to view and manage their custom vocabulary.

• Read more about custom vocabulary on VetRec.

🌐 Improved Language support: VetRec now supports selecting English (US), English (UK) and English (AU)!

• Read more about Language Support for Notes and Client Documents in VetRec.

🩺 Physical exam behavior (Include all or Abnormal only) is now available for users to configure in their user controls.

• Read more about available user controls.

✅ Filter visits by completion status on the All Visits page.

🦷 Update to feline dentals to improve extraction detection

👾 PiMS integration updates including:

• Syncing visits on behalf of other users in your team
• Automatic mapping of visit to template that matches encounter
• Automatic detection of existing visits that match patient / encounter being pulled

🔗 Simplified EzyVet mappings (No more mapping names 😊)

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🔒 Lock Template Edits so only the template owner can modify their template - read more

⚡ Records recap timelines are now faster, more accurate and support larger amounts of records

🔗 Hyperlink support in notes and discharges exported as PDFs

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Experience improvements to Template Builder to help you build templates faster!

🤖 Use AI to help improve template instructions

⬅️ Undo changes

⚙️ Reprocess visits after template update

🤍 Add white spaces between sections to match your exact layout

🫙 Support for fixed text without a title

⚠️ Alert to remind you to save the template 😊

‍Extension updates

Our Chrome Extension has grown from a couple hundred users to several thousand users. By far one of our most popular ways to use VetRec. It provides the ability to have VetRec side by side with your PiMS or other content on the computer. We have added several improvements to help the Chrome Extension be a full fledge client. Including: Help / Support built-in, Thumbs up / down to provide feedback, mark visits as completed and ability to re-generate notes directly from the extension.

Introduction of organizations

We introduced Teams within VetRec 9 months ago to help users organize, share and collaborate. Since then, we have seen more complex organizations adopt VetRec as their Scribe. Including large hospitals with 100+ doctors who separate their doctors into teams / departments, as well as groups that have dozens of clinics that each is its own team. The number #1 ask in this cases was to provide a way to manage users, templates and information across teams. By introducing Organizations, we now allow these controls.

If you would like to setup an Organization for your teams, reach out to us at support@vetrec.io. We expect to make Organizations self-serve in the coming months, with the introduction of our Admin Center (coming soon!).

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App Updates

We realized in the last couple months, that our mobile apps were missing some pretty key features that our users on web love! So we did something about it. We have updated our app to include:

• Regenerate notes
• Translate discharges
• Support for English and Spanish recordings

In addition to that, we heard a lot of feedback that the reliability of our upload on iOS was not great. So we did something about that to. In our latest update, we improved reliability to ensure uploads are more consistent.

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