September 2, 2025
This article was originally published in VIP's website here
Following an extensive RFP process, Ethos selected VetRec for its collaborative approach, strong alignment with Ethos' commitment to medical excellence, and its focus on continuous improvement and innovation. At the core of this partnership is a shared goal: to give time back to veterinary professionals by reducing administrative burden and elevating patient care.
The initial phase of the partnership features VetRec's Scribe, a powerful tool that enables doctors and staff to record consultations and automatically generate complete, accurate medical records. Additionally, VetRec can generate summaries of a patient's past medical history prior to appointments—ensuring doctors are equipped with the right information at the right time.
"VetRec was built to support doctors and the teams that care for pets," said Kevin Cohen, CEO of VetRec. "Partnering with Ethos—a leader that values both innovation and the day-to-day experience of their clinical teams—represents an exciting opportunity to deliver real impact at scale."
To date, over 600 doctors and 900 staff across the Ethos network have already adopted VetRec, integrating it into their daily workflows. With usage expanding rapidly, the partnership is set to become one of the largest deployments of AI-assisted documentation in veterinary medicine.
"The early feedback has been overwhelmingly positive," said Dr. Jennifer Brisson, Director of Diagnostic Imaging at Ethos. "VetRec allows our doctors to spend more time focused on patients, not paperwork. It's a powerful tool that supports better medicine, stronger team engagement, increased patient access to care, and ultimately better outcomes for pets."
This partnership marks the beginning of a broader collaboration between Ethos and VetRec, with plans to continue exploring new ways technology can support veterinary professionals and elevate care across the industry.
"AI is poised to transform veterinary medicine in profound ways," said Dr. Pat Welch, Head of Innovation and Learning & Development at Ethos. "Its real promise lies in freeing our teams to focus on critical thinking, collaboration, and compassionate care. This partnership marks an important step in shaping the next generation of veterinary practice."
About VetRec
VetRec is an enterprise-grade AI veterinary assistant backed by 24/7 best-in-class customer service. Our proprietary platform streamlines clinical workflows by instantly generating highly accurate, fully customizable medical notes, reports, dental charts, and discharge instructions. It also transforms entire patient records, including handwritten notes, into clinically precise, workflow-ready summaries and transcribes phone calls into review-ready notes. VetRec is HIPAA and SOC 2 Type II-compliant and integrates seamlessly with both cloud-based and on-premise Practice Management Systems.
About Ethos Veterinary Health
Ethos Veterinary Health is a leading network of over 140 specialty and emergency hospitals across North America, united by a shared commitment to delivering compassionate, high-quality care when pets and their families need it most. Our community includes more than 1,500 veterinarians—specialists, emergency doctors, and general practitioners—working alongside skilled and dedicated care teams. Together, we care for over 2 million pets annually. Through collaboration, advanced technology, and an evidence-based approach, we're improving outcomes, supporting fulfilling careers, and shaping the future of veterinary medicine. Learn more at EthosVet.com.
For media inquires, please contact:
VetRec Contact: Krista Chmiel– krista@vetrec.io
Ethos Veterinary Health: Justin Ungs– Justin.Ungs@ethosvet.com
SOURCE Ethos Veterinary Health & VetRec